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Privacy Policy

This privacy policy explains how pornhub-casino, operating exclusively via pornhub-casino-ca.com, collects, uses, protects, and discloses your personal information. This policy applies to all players and visitors accessing our services and website features. The policy is effective as of November 6, 2025, and reflects the latest regulatory requirements for the Canadian (CA) online gambling industry.

Who We Are

OBSERVE: pornhub-casino is operated by a legally registered company headquartered at Dr. M.J. Hugenholtzweg z/n, Willemstad, Curaçao, under the legal entity type N.V. The company has been active since 2016 and holds a valid online gambling license (No. 1668/JAZ) issued by Curaçao eGaming, permitting both casino games and sports betting operations through 2025.

EXPAND: To ensure effective compliance with data protection obligations and to provide transparent communication, pornhub-casino designates a Data Protection Officer (DPO) or equivalent data protection department to address all privacy-related inquiries.

REFLECT: All data protection matters should be directed to the above email. For legal correspondence, please reference the registered address in Curaçao. All privacy commitments apply solely to pornhub-casino-ca.com.

What Personal Data We Collect

OBSERVE: pornhub-casino gathers a range of data to provide and improve its online gambling services, ensuring compliance with CA and international regulations.

  • Personal Data: Full name, date of birth, address, email, phone number, government-issued identification documents (for KYC/AML), and account details.
  • Technical Data: IP address, device and browser type, operating system, log files, access times, unique device identifiers.
  • Payment Data: Bank account details, payment card numbers (masked), transaction history, withdrawal and deposit records.
  • Behavioral Data: Betting history, gameplay logs, clickstream data, session duration, navigation patterns, responsible gaming interactions.
  • Cookies and Tracking Technologies: Session cookies, persistent cookies, and third-party analytics tags (see "Cookies & Tracking Technologies" section for details).

EXPAND: Data collection is limited to what is necessary for account operation, regulatory compliance, fraud prevention, and service enhancement.

REFLECT: All data collected is managed in accordance with applicable privacy laws and is never sold or shared outside the purposes defined herein.

Legal Basis for Processing

OBSERVE: pornhub-casino processes personal information solely under lawful bases recognized by CA, Curaçao, and applicable international standards.

  1. User Consent: Data is processed when you provide explicit consent, such as agreeing to receive marketing communications or accepting cookies. Consent can be withdrawn at any time without affecting lawful prior processing.
  2. Contract Fulfillment: Data is required to establish, manage, and fulfill the contractual obligations of your account, including account verification, processing deposits/withdrawals, and enabling participation in casino games and sports betting.
  3. Legitimate Interests: Certain processing is necessary for our legitimate business interests, such as fraud detection, maintaining service integrity, analytics, and customer support, provided these interests do not override your fundamental rights.
  4. Legal Obligations: Processing is also required to comply with statutory requirements, such as Know-Your-Customer (KYC) and Anti-Money Laundering (AML) duties, tax reporting, and responding to regulatory authorities.

EXPAND: In all cases, data processing is balanced against your privacy rights and subject to ongoing review for compliance and necessity.

REFLECT: Should the legal basis for processing change, you will be notified in advance and provided with options to exercise your rights or object.

Purpose of Processing

OBSERVE: Your data is processed by pornhub-casino exclusively for legitimate, clearly defined purposes.

  • Providing Casino Services: Account creation, verification, and management; enabling gameplay and payment processing.
  • Improving Service: Monitoring service quality, detecting technical issues, optimizing user experience based on anonymized analytics.
  • Marketing Communications: With your consent, sending promotional offers, newsletters, and updates about new features or games.
  • Analytics: Aggregated data analysis for operational improvement, market research, and regulatory reporting (always in de-identified or pseudonymized form where possible).
  • Fraud Prevention and Security: Detecting and preventing fraudulent activities, enforcing gaming integrity, and ensuring compliance with responsible gambling standards.

EXPAND: Data is never used for purposes incompatible with the above without additional notice and consent.

REFLECT: All processing activities are subject to periodic review to ensure ongoing legal and ethical compliance.

Disclosure & Sharing

OBSERVE: pornhub-casino does not sell or lease your personal data. Disclosure is limited to trusted parties and required circumstances.

  • Payment Partners: Banks and payment service providers receive necessary data to process deposits, withdrawals, and account verifications.
  • Service Providers: Third-party technology, analytics, KYC/AML, and support vendors are granted access only as needed and under strict contractual obligations.
  • Regulatory Authorities: Data may be disclosed to regulatory agencies (e.g., Curaçao eGaming, CA authorities) to comply with licensing, reporting, and investigation requirements.
  • Affiliates: Selected affiliate partners may receive limited, de-identified data for marketing or bonus attribution, always subject to user consent and applicable data sharing agreements.
  • Advertising Networks: Only with your explicit consent, certain data may be shared with advertising networks for targeted campaigns, in accordance with privacy law requirements.

EXPAND: All sharing is governed by Data Processing Agreements (DPAs) and subject to due diligence and security audits.

REFLECT: You may request a copy of our current list of data processors and sub-processors at any time.

International Transfers

OBSERVE: As an international operator, pornhub-casino may transfer personal data outside of CA, including to its headquarters and data centers in Curaçao and other jurisdictions as required for service provision.

  • Transfer Mechanisms: All cross-border data transfers are protected by legally recognized safeguards, including Standard Contractual Clauses (SCCs), binding corporate rules, or equivalent measures approved by applicable regulators.
  • Recipient Countries: Data may be processed in countries where our affiliates, hosting providers, or service partners are located, but only if those countries ensure adequate data protection standards.

EXPAND: Where local law requires additional protection, pornhub-casino implements supplementary technical and organizational measures (e.g., encryption, access controls).

REFLECT: You may request further details on international transfer mechanisms and safeguards by contacting our DPO.

Data Retention

OBSERVE: pornhub-casino retains personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

  1. Personal Data: Retained for no more than 5 years after account closure or last user activity, to comply with regulatory record-keeping and anti-fraud obligations.
  2. Technical and Behavioral Data: Typically retained for up to 2 years, unless required for ongoing investigations or dispute resolution.
  3. Payment Data: Retained according to financial and tax regulations, generally not exceeding 7 years from the date of transaction.
  4. Cookies and Analytics Data: Retention periods vary based on cookie type and user preferences (see "Cookies & Tracking Technologies").

EXPAND: Data is securely deleted or anonymized upon expiration of retention periods or upon verified user request, unless further retention is required by law.

REFLECT: Users may request early deletion or anonymization of their data, subject to applicable exceptions for legal compliance.

Your Rights

OBSERVE: In line with GDPR, CA, and relevant international standards, you have the following rights regarding your personal data processed by pornhub-casino:

  • Access: Obtain confirmation as to whether your data is processed and access a copy of your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain conditions (e.g., where processing is no longer necessary or consent is withdrawn).
  • Restriction: Request suspension of data processing if you contest accuracy, legality, or necessity.
  • Objection: Object to processing based on legitimate interests or for direct marketing purposes.
  • Data Portability: Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
  • Withdraw Consent: Revoke your consent for marketing or other optional processing at any time without penalty.

Exercise of Rights (CCoT Optimized)

  1. Submit Request: Send your request to [email protected] with sufficient detail to verify your identity and specify your request.
  2. Verification: pornhub-casino may request additional information to confirm your identity and protect your data from unauthorized access.
  3. Response Time: All valid requests will be addressed within 30 days. In complex cases, this period may be extended by up to 60 days, with prior notice and justification.
  4. Cost: Requests are processed free of charge unless they are manifestly unfounded or excessive, in which case a reasonable fee may be applied, subject to advance notification.

Regional Compliance Note: All user rights are provided in accordance with CA privacy regulations and, where relevant, applicable international standards. For further details on your data protection rights, please refer to the relevant sections of applicable law or contact our DPO.

Cookies & Tracking Technologies

OBSERVE: pornhub-casino uses cookies and similar technologies to improve service functionality, enhance security, and tailor user experience.

  • Session Cookies: Temporary files used to manage secure login and navigation, deleted when you close your browser.
  • Persistent Cookies: Remain on your device for a defined period to remember preferences, facilitate auto-login, or retain session information.
  • Third-Party Cookies: Set by analytics, advertising, or affiliate partners to measure website usage, advertising effectiveness, and user engagement.

Purposes and Management

  • Functional: Essential for website operation and user authentication.
  • Analytics: Collect aggregated data for performance monitoring and service improvement.
  • Advertising: Enable tailored promotions and bonus offers, only with user consent.

Managing Cookies: You can manage or disable cookies via your browser settings or (where available) through the internal user panel. Disabling certain cookies may affect website functionality.

Data Security

OBSERVE: pornhub-casino employs industry-leading data security measures to protect your personal information from unauthorized access, loss, or misuse.

  1. Encryption: All data in transit is secured with TLS 1.2+ protocols. Sensitive data at rest is encrypted using advanced cryptographic standards.
  2. Authentication & Access Control: Multi-factor authentication and strict role-based access controls are enforced for all staff and system access points.
  3. Security Audits: Regular internal and third-party security audits and penetration testing ensure ongoing protection and rapid identification of vulnerabilities.
  4. Staff Training: All employees and contractors receive mandatory data protection and security training, updated annually or as required by regulatory changes.
  5. Incident Response: Comprehensive incident response protocols are in place, including immediate notification to affected users and regulators in the event of a data breach.
  6. Compliance: Security controls align with internationally recognized standards such as ISO 27001 and SOC 2 where applicable.

EXPAND: Security measures are periodically reviewed and updated to address technological, legal, and operational developments.

REFLECT: You can request a summary of our current security certifications and audit results by contacting our DPO.

Complaints & Contacts

OBSERVE: pornhub-casino is committed to resolving all privacy concerns in a fair, transparent, and timely manner.

Complaint Channels

  • Email (DPO/Support): [email protected]
  • Postal Address: Dr. M.J. Hugenholtzweg z/n, Willemstad, Curaçao
  • Online Feedback: Please use the website's support or contact forms where available.

Complaint Procedure (CCoT Optimized)

  1. Step 1: Submit your complaint via the preferred channel, providing a clear description of your issue and relevant supporting information.
  2. Step 2: pornhub-casino will acknowledge receipt of your complaint within 5 business days.
  3. Step 3: A detailed response will be provided within 30 days. If more time is required, you will be notified in writing with the anticipated resolution timeframe.
  4. Step 4: If you are dissatisfied with the response, you may escalate your complaint to the relevant supervisory authority:

REFLECT: All complaints are handled confidentially and without prejudice to your statutory rights.

Updates

OBSERVE: This privacy policy is subject to regular review and may be updated to reflect legal, technical, or operational changes.

  • Notification Methods: You will be notified of material changes by email (where provided), website banners, and account dashboard alerts.
  • Version Control: The current version is always available at pornhub-casino-ca.com. Last updated: November 6, 2025.
  • Changelog: All significant amendments and their effective dates are summarized in the policy's changelog section.
  • Advance Notice: For significant changes, at least 30 days' notice will be provided. You may object to changes or close your account without penalty during this period.

REFLECT: Continued use of pornhub-casino-ca.com after policy updates constitutes acceptance of the revised terms.